Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Hart Hearing Care Centers, our number one priority is delivering exceptional patient care. Our staff has years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

hearing care specialist
  • Our Affiliations

  • national-board-certified-hearing-instrument-specialist logo
  • international-hearing-society logo
  • healthy-hearing logo

Our Providers

Chelsea - hearing care specialist

Chelsea Poffenberger

Board Certified Hearing Instrument Specialist

Chelsea started working in the healthcare field in 2015. She previously worked as a Certified Nursing Assistant where she developed a strong sense of patient care and compassion. She continued with this work while studying for her Bachelor of Science in Biology at the University of Wisconsin-Milwaukee. A few months after graduating in May of 2017 she started working in the hearing health world at Hart Hearing Care Centers. She then furthered her licensure by obtaining her Board Certification.

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Jackie - hearing care specialist

Jackie Haas

Hearing Instrument Specialist

Jackie Haas has been at Hart Hearing Care Centers since May 2022 as a Patient Care Coordinator. Having received her Bachelor of Arts in Communication Studies, she also brings with her over 20 years of customer service experience.

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Our Office Staff

Maria - hearing care specialist

Maria Hart

Lead Patient Care Coordinator

Maria began her career in Healthcare in 1992 to follow her passion for helping others. She worked as a Medical Assistant for 38 years in several different fields with the last 20 years focused on Internal Medicine/Pediatrics. She decided to broaden her expertise in healthcare and is now training to be a Hearing Instrument Specialist where she feels she can continue her passion for helping others and strive to enhance patients and their families lives by managing their hearing loss.

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Mariah - hearing care specialist

Mariah Hilgendorf

Hearing Instrument Specialist in Training

Mariah Hilgendorf has been at Hart Hearing Care Centers since February 2022 as a Patient Care Coordinator. She enjoys connecting with and helping patients to accommodate their hearing health. She provides high quality care services by understanding and creating personalized experiences to meet customer’s individual requirements. 

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